Shipping policy

Last Updated: July 15, 2026

Welcome to MagnetNest.store. We are committed to delivering beautifully crafted home décor products to customers around the world with care, reliability, and transparency. Whether you are purchasing decorative refrigerator magnets, crystal suncatchers, wall décor, or seasonal home accessories, our goal is to ensure that your order arrives safely and in excellent condition. This Shipping Policy explains how orders are processed, shipped, tracked, delivered, and handled in the event of shipping delays or other transportation issues. By placing an order through MagnetNest.store, you acknowledge that you have read and accepted this Shipping Policy.

MagnetNest.store proudly offers Free Worldwide Shipping on all eligible orders. There is no minimum purchase requirement to qualify for our standard free shipping service. Shipping charges, when applicable for optional premium delivery services, will be clearly displayed during checkout before payment is completed. Our standard worldwide shipping service is designed to provide dependable delivery while maintaining affordable pricing for customers across different countries and regions.

Orders are typically processed within 1–3 business days after payment has been successfully authorized. Business days refer to Monday through Friday and exclude weekends and public holidays. During periods of exceptionally high order volume, seasonal promotions, or major holidays, processing times may be slightly longer. Every order is carefully inspected before shipment to ensure the correct products, quantities, and packaging are prepared for delivery. Once an order enters the fulfillment stage, modifications or cancellations may no longer be possible.

Our estimated delivery time for standard international shipping is 7–10 business days after your order has been dispatched. These estimates begin once the carrier receives the shipment and do not include the initial order processing period. While many packages arrive within the estimated timeframe, delivery schedules may vary depending on destination country, customs procedures, carrier operations, weather conditions, transportation disruptions, or other factors beyond our reasonable control. Delivery estimates should therefore be considered approximate rather than guaranteed.

After your order has been shipped, you will receive a shipping confirmation email containing your tracking information whenever available. Tracking numbers generally become active within 24 to 72 hours after the carrier scans the package into its transportation network. Depending on the shipping method and destination, tracking updates may not appear immediately while the parcel is moving between international logistics facilities. Customers are encouraged to allow sufficient time for tracking information to refresh before contacting customer support.

MagnetNest.store ships to most countries and regions worldwide. However, certain remote locations, military addresses, sanctioned territories, or destinations restricted by transportation providers may not be eligible for delivery. If shipping to your location is unavailable after your order has been placed, our customer support team will contact you promptly to discuss alternative arrangements or provide a full refund if shipment cannot be completed.

Customers are responsible for providing complete and accurate shipping information during checkout. Please carefully review your name, delivery address, postal code, apartment or unit number, telephone number, and email address before confirming your order. Incorrect, incomplete, or outdated shipping information may result in delayed delivery, returned packages, additional carrier fees, or unsuccessful delivery attempts. MagnetNest.store cannot be held responsible for packages delivered to an address supplied incorrectly by the customer.

If you notice an error in your shipping information after placing an order, please contact us immediately at support@MagnetNest.store. We will make every reasonable effort to update your shipping details before your order enters fulfillment. Once an order has been shipped, address changes may no longer be possible because the package is under the control of the shipping carrier.

For security reasons, orders may occasionally require additional verification before shipment. We reserve the right to delay processing while verifying payment information, confirming customer identity, or reviewing orders that appear unusual or potentially fraudulent. These precautions help protect both our customers and our business against unauthorized transactions.

Although we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control. Examples include severe weather, customs inspections, airport congestion, transportation disruptions, labor strikes, natural disasters, public holidays, government regulations, carrier operational issues, or global supply chain interruptions. In such situations, we appreciate your patience and understanding while the shipping carrier completes the delivery process.

International shipments may be subject to customs inspections or import procedures depending on the regulations of the destination country. Customs authorities may occasionally delay delivery while reviewing imported goods. MagnetNest.store has no authority over customs processing times and cannot guarantee how long customs clearance may require. Customers are responsible for complying with the import regulations applicable in their own country.

Depending on your country's import policies, customs duties, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, or other government-imposed charges may apply. These fees are determined by local customs authorities and are not included in the product price unless explicitly stated during checkout. Any applicable import charges are the responsibility of the customer. We recommend contacting your local customs office if you have questions regarding import taxes or regulations before placing an order.

All products are carefully packaged to reduce the risk of damage during transportation. Decorative items such as crystal suncatchers, glass accessories, magnets, and wall décor receive protective packaging appropriate for their size and material. While every effort is made to protect your order, shipping damage can occasionally occur during transit. If your package arrives damaged, please contact us within a reasonable time after delivery and provide photographs of the product, packaging, and shipping label so we can investigate and offer an appropriate resolution.

Customers should inspect their orders promptly upon delivery. If any items are missing, incorrect, defective, or damaged, please notify our customer support team as soon as possible. Retaining the original packaging and shipping materials will assist us in reviewing your claim efficiently. Depending on the circumstances, we may provide a replacement, replacement components, partial refund, full refund, or other appropriate solution in accordance with our Return & Refund Policy.

If tracking information indicates that your package has been delivered but you cannot locate it, we recommend checking around your property, mailbox, porch, reception area, or with neighbors and household members before contacting us. Some carriers may mark packages as delivered several hours before the final physical delivery. If the package still cannot be located after 24 to 48 hours, please contact both the shipping carrier and our customer support team so that we may assist you with the investigation.

In the event that a package is returned to us because of an incorrect address, failed delivery attempts, refusal by the recipient, or failure to collect the shipment from the carrier, additional shipping charges may apply before the order can be reshipped. If you no longer wish to receive the returned package, any eligible refund may be reduced by shipping costs, return transportation fees, customs charges, or carrier handling fees where permitted by applicable law.

MagnetNest.store reserves the right to select the shipping carrier that best serves each destination. Depending on your location, shipments may be delivered by international postal services, commercial courier companies, regional logistics providers, or final-mile delivery partners. Carrier selection is based on reliability, efficiency, destination, and available transportation routes.

Risk of loss and ownership generally transfer to the customer once the package has been delivered to the address provided during checkout or otherwise transferred in accordance with applicable law. Customers are responsible for ensuring that the delivery location is secure and accessible at the expected delivery time.

Occasionally, promotional campaigns may offer expedited shipping upgrades or limited-time shipping benefits. Such promotions are subject to their individual terms and may be modified or discontinued without prior notice. Standard shipping terms will continue to apply unless a specific promotion expressly provides otherwise.

MagnetNest.store reserves the right to refuse shipment, cancel orders, or limit shipping services where necessary to comply with legal requirements, prevent fraud, protect business operations, or respond to circumstances beyond our reasonable control. Nothing in this Shipping Policy limits any consumer rights that cannot legally be excluded under applicable law.

If you have any questions regarding shipping, delivery, tracking, customs procedures, or order status, our customer support team is always happy to assist.

MagnetNest.store
4854 Rue Parkinson
Pierrefonds - Roxboro, QC H8Y 2Z2
Canada

Email: support@MagnetNest.store

Phone: (780) 413-2587

Thank you for choosing MagnetNest.store. We appreciate the opportunity to help you bring warmth, charm, and timeless decorative accents into your home, and we remain committed to providing reliable worldwide shipping and exceptional customer service with every order.